At ACENET, we are committed to protecting the privacy and confidentiality of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our digital skills development platform.
By accessing or using the ACENET training platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you have any questions, concerns, or requests regarding our privacy practices, please contact us at training@ace-net.ca.
Effective Date: 1 March 2024
Personal Information
We may collect personal information such as name, email address, contact details, and demographic information when you register or interact with our platform.
Usage Information
We collect information about your interactions with our platform, including browsing patterns, session duration, and device information.
Payment Information
If you make purchases or transactions on our training platform, we may collect payment details such as credit card information.
Data Retention
Any personal information you will submit will be retained for as long as your ACENET digital skills development platform account is active.
Communication
We may use your contact information to send important updates, newsletters, and other relevant communications.
Analytics
We analyze usage patterns and trends to improve our platform, enhance user experience, and optimize our course offering and services.
Transaction Processing
We process payment information to facilitate purchases and transactions on our platform.
Third-parties
Unless we are obliged or permitted by law to do so, your personal information will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
Third-Party Service Providers
We may engage third-party service providers to assist us in operating our digital skills development platform, processing payments, and delivering services. These providers are bound by contractual obligations to protect your information and only use it for specified purposes. Furthermore, any data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
Legal Compliance
We may disclose your information in response to legal obligations, court orders, or government requests, or to protect our rights, property, or safety, or that of others.
Access and Correction
You have the right to access, update, or correct your personal information stored on the ACENET digital skills development platform.
Opt-Out
You can opt-out of receiving our newsletter including information relevant to training from us by following the unsubscribe instructions provided in our emails.
Data Deletion
You may request the deletion of your account and associated personal information, subject to legal and contractual obligations.
ACENET has implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption protocols to secure sensitive data during transmission and storage.
ACENET reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our platform, and we encourage you to review the policy periodically.
If there are any questions regarding this privacy policy you may contact us at training@ace-net.ca.
