Terms and Conditions

By accessing or using the ACENET digital skills development platform ("the platform"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the Platform.

By using the platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Effective Date: 1 March 2024

2. User Eligibility

The Platform is intended for individuals aged 18 and above. By using the Platform, you confirm that you meet this age requirement. Persons under the age of 18 are required to use this platform only with the supervision of an Adult. Payment Information must be provided by or with the permission of an adult.

3. Account registration

To access the platform and participate in our skills development activities, you need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. 

4. User Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. 
It is strongly recommended that you do not share your account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

Notify us (training@ace-net.ca) immediately of any unauthorized use of your account or any other breach of security.

5. Content and Materials

The platform includes text, graphics, images, videos, and other materials ("content"). All content on the platform is provided for informational and educational purposes only. Unauthorized use of the content may violate copyright, trademark, and other laws.

6. Course Enrolment and Payment

Enrolling in our courses on the platform may require payment of fees. By enrolling, you agree to pay the specified fees for the selected course. Payments are non-refundable unless otherwise stated.

All pricing information provided on the ACENET website and / or portal is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary

7. Code of Conduct

Platform users and learners must adhere to a code of conduct that promotes a positive, professional, supportive and welcoming learning environment. By participating in our skills development activities, you agree to abide by the “ACENET Code of Conduct” and accept the procedures by which any Code of Conduct incidents are resolved.

Any form of harassment, discrimination, or disruptive behavior may result in the suspension or termination of your account.

Notify us (training@ace-net.ca) immediately if you witness a breach of our Code of Conduct. 

8. Intellectual Property

The platform and its original content, features, and functionality are owned by [Organization Name] and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

9. Use of Advanced Research Computing Resources

We may provide access to ACENET and / or Digital Research Alliance of Canada Computing advanced research computing and software resources ("resources"). You agree to comply with the Terms of Use outlined by the Digital Resource Alliance of Canada.

These terms include but are not limited to responsibility for activity and data storage associated with your account, not introducing software that may compromise the integrity of the systems, and using the systems in an efficient manner that does not impede the access of other users to the best of your ability. 

10. Use of Communications Facilities

When using any system on our platform you should do so in accordance with the following rules. Failure to comply with these rules may result in your account being suspended or closed:

  • You must not use obscene or vulgar language;
  • You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  • You must not submit content that is intended to promote or incite violence;
  • It is advised that submissions are made using the English or French language as we may be unable to respond to enquiries submitted in any other languages;
  • The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
  • You must not impersonate other people, particularly employees and representatives of ACENET or our affiliates; and
  • You must not use platform for un-authorised mass-communication such as "spam" or "junk mail".

11. Termination

We reserve the right to terminate or suspend your account and access to the platform for violation of these Terms and Conditions or any applicable laws, regulations, or policies.

If we terminate your account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

In case we terminate your account, any current or pending orders or payments on your account will be cancelled and provision of services will not commence.

12. Disclaimer of Warranties

The platform is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the accuracy, completeness, reliability, or suitability of the platform for a particular purpose.

13. Limitation of Liability

ACENET and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the platform.

14. Privacy

Use of the portal is also governed by our Privacy Policy (https://www.acenet.training/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

15. Modification of Terms

We may revise and update these Terms and Conditions at any time. Your continued use of the platform after any such changes will constitute your acceptance of the revised terms. Any changes will be posted on our platform, and we encourage you to review the Terms and Conditions periodically.

16. Contact Information

For any questions regarding these Terms and Conditions, please contact us at training@ace-net.ca.